Technical Support Specialist Intern-paid.   Summer.  We are looking to hire a Technical Support Specialist Intern.  The student must have a minimum of a 2.5 GPA and must be enrolled full time.  The compensation is an hourly wage.  The location of the office is Gaithersburg, MD.  To apply, the student should visit the following link: https://careers.peopleclick.com/careerscp/client_opentext/external/gateway.do? functionName=viewFromLink&jobPostId=11830&localeCode=en-us. Job description:  OpenText, a global leader in Enterprise Information Management (EIM)  has completed its previously announced acquisition of GXS Group, Inc., expanding OpenText's leadership in EIM by combining OpenText's Information Exchange portfolio with GXS's cloud-based business-to-business integration services and managed services.  GXS is the world’s largest integration services provider, connecting more than 550,000 companies, including 22 of the top 25 supply chains, exchange electronic transactions with their partners. Each year, we manage more than 12 billion transactions for retailers, manufacturers and banks.  Day-to-Day Responsibilities:

• Delivering exceptional service to our customers. • Monitoring e-commerce applications (Enterprise System and Application Integrator), communication systems (AS2, FTP, HTTP, etc.), and system alerts. • Monitoring, processing, queuing, and reconciling client transactions (EDI documents, XML, Rosetta Net, functional acknowledgments, etc.). • Responding to and resolving system or client initiated incidents. • Participating in incident and problem escalations; communicating with clients and other GXS now OpenText team members to gather information and provide status updates about incidents and problems. • Creating and tracking incident and problem tickets; modifying scripts as needed. • Accessing and modifying transactions in strict compliance with GXS now OpenText and client procedures; and contributing to the knowledge base of known problems and solutions. • Assist for following hosted services processes and procedures to prevent and resolve incidents and problems.  Position Requirements:  • General technical skills. • Unix, Linux, Oracle, C++, Red Hat, JavaScript, and Perl a plus. • Full-time college student with a GPA of 2.5 or higher. CLICK HERE for more information about OpenText and OpenText career opportunities. As a technology company, we can only be as good as the people who are part of our team. To that end, we seek talent with diversity of life experiences and perspectives from around the world! If you may require accommodation in completing the application process please emailrecruiting@opentext.com  or call our toll free number 866-385-6847.  www.opentext.com